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Only 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses really use them.
Although we now understand why customer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
83% Of All Younger Shoppers Were Asked To Give A Review Recently
Of those asked, 80% of clients did give a review. In general, businesses have asked 66% of all consumers to give a review on their company.
Source: Brightlocal
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends show people choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the buying decision.
Source: Statista
70% Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out many more reviews to get a clear view of how the business is actually doing. Don't depend upon that fact alone.
Source: Brightlocal
86% Of Customers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
73% Of Customers Think Client Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear individuals aren't pleased with scores alone.
Customer reviews make the stats appear more genuine which is what the potential consumers are looking for. Almost a 3rd of customers state composed reviews are the only feature that makes them think the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews normally bring the exact same weight as advice from loved ones.
Source: Brightlocal
77% Of Clients Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how good your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies should to be constantly requesting reviews.
Source: Statuslabs
Over Half Of Consumers Aged 25 To 34 Posted Reviews
According to Statista, the younger generations are purportedly the more opinionated ones.
Source: Statista
Majority Of Customers Will Not Use An Organisation If It Has Less Than A 4 Star Rating
This stat is among lots of that highlight the importance of online rankings. Now that news of customer complete satisfaction travels this fast, keeping your consumers pleased is more important than ever.
57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked only for organizations with a perfect five star ranking.
Source: Brightlocal
70 Percent Of Customers Prefer To Discover A Business By Means Of Articles And Reviews, Rather Than Ads
Ads are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a service or product.
Source: Statuslabs
88% Of Executives Judge Reputation Risk As A Leading Business Problem
Reputation management stats suggest a business's reputation doesn't affect just the clients. Potential team members likewise look at rankings and read reviews.
Source: Deloitte