71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all individuals in need of a professional service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a legal representative or a medical professional.

Young people (age 18-35) are much more likely to work with an expert based upon online reviews. Only 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star score is the first thing consumers see. Still, users focus on other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States consumers.

Source: Statista

The Average Review Length Has Gotten 65% Shorter Since 2010

Lately reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.

Source: Review Trackers

If They Were Asked, 77% Of Clients Would Submit A Review

More than a 35% would leave a review to inform others about their consumer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to give a review to help other people with their decision making process.

Source: Podium

60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and score stats show people value the opinion of peers more than any other material.

Source: Collective Bias

77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs

86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. If you give them a great experience, they will be willing to share it.

Source: Brightlocal

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, producers' descriptions are generally ads.

Source: Martech Zone

Online Product Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent

User review stats reveal the purchase probability for an item with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

Since They Want To Buy A Product Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Visit Review Websites.

Users come since they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics reveal that 63% of client reviews remain without a reaction. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

Most Best Selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower ranking really helps your overall score.

According to consumer rating stats, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the huge impact user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc