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61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Generally 2 out of 3 businesses have outstanding and good rankings. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
Online Item Reviews About An Item Can Increase Its Conversion Rate By More Than 270%
User review stats show the purchase probability for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
67% Of Consumers Claim Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have a huge impact on their decision when customers have to pick a solution provider.
Source: DemandGenReport
70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out much more reviews to get a better idea of how the business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal
64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read consumer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Since They Want To Purchase A Service Or An Item And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Go To Review Websites.
Review sites are places that people go to get the facts about a service, business or product . Due to the fact that they have already formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
63.6% Of Consumers Visit Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the general appeal of a website can only go so far.
Source: Review Trackers
74 Percent Of Regional Businesses Have At Least One Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Looking at online ratings statistics, we found out that a business needs to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and score statistics show individuals value the opinion of peers more than any other material.
Source: Collective Bias
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are favorable. People anticipate to see some negative reviews.
Source: Capterra
If They Were Asked, 77% Of Clients Would Definitely Leave A Review
More than a 35% would do it to educate others about their consumer encounter and 24% would likely direct their review to the company itself.
Over a 26% would want to submit a review to help other people with their choice making process.
Source: Podium