86 Percent Of Consumers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you offer them an excellent experience.

Source: Brightlocal

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your customers creates trust. Even something easy like responding to their reviews and comments can make them feel valued.

As you might expect, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

A Lot Of Best Selling Products Have An Average Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to customer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'always' or 'extremely frequently'.

Source: Trust You

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Normally, 142 million customers check out Yelp every month. If you have not claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

Only 6% Of Consumers Do Not Rely On Consumer Reviews At All

According to client review statistics, a whopping 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

If They Were Asked, 77% Of Customers Would Certainly Give A Review

More than a 35% would submit a review to educate others about their consumer experience and 24% would certainly direct their review to the company itself.

Over a 26% would want to post a review to assist other people with their decision making process.

Source: Podium

61 Percent Of Regional Businesses Have A Typical Score Of 4 To 5 Stars

Typically two-thirds of companies have outstanding and awesome scores. Only 5% of businesses have a ranking below three stars.

Source: Brightlocal

Negative Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review stats, individuals devote more than 5 times as long on a site when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

89% Of Shoppers Like To Read Reviews Using Their Mobile Phones

Be it through an app or a mobile browser, clients prefer to read reviews on their smart phones.

Source: Statista

Google Accounts For 57.5 Percent Of All Reviews Around The World

Google is in the lead here, followed by Facebook as a far-off second.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

83% Of All Young Clients Were Asked To Give A Review Recently

Of those invited, 80% of clients did give a review. Overall, businesses have actually asked 66% of all customers to submit a review on their company.

Source: Brightlocal

Over Half Of Customers Will Not Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is among numerous that illustrate the importance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your clients happy is more vital than ever.

57% of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for organizations with an ideal five star ranking.

Source: Brightlocal

77% Of Individuals Don't Trust Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of US Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To highlight the value of online reviews and scores, did you know that 81% of consumers will pay more for a product with reviews and those very same consumers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Data reveal that reviews were more effective than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the negative and positive reviews and their impact on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.

Source: Capterra