95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

If A Business Takes Care Of Issues Rapidly And Effectively, 95% Of Unsatisfied Customers Will Go Back To A Business

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All

According to client review stats, a massive 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Worldwide

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's buyers are wary and want the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the buying decision.

Source: Statista

73 Percent Of Customers Think Consumer Reviews Are More Important Than Star And Number Ratings

Online review stats make it clear individuals aren't satisfied with scores alone.

Client reviews make the stats appear more genuine which is what the prospective consumers are trying to find. Almost a 3rd of customers state written reviews are the only feature that makes them believe the sites' reviews are helpful and relevant.

Source: Fan and Fuel

Due To The Fact That They Desire To Buy A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Visit Review Websites.

Users come since they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of businesses really use them.

Although we now know why client reviews are so effective, most businesses apparently don't.

Source: LsaInsider

63.6 Percent Of Consumers Go To Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

These online review statistics show the general popularity of a website can just go so far when it concerns trust.

Source: Review Trackers

53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews remain without a reaction. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat customers well generally flourish, review websites help make certain of that.

Source: Statuslabs

67% Of Consumers Report Reviews Are A "Very Important" Factor When Picking A Service Provider

When customers have to pick a service provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

Reviews Shared On Twitter Can Improve Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they realize the enormous impact user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.

Source: Career Arc