88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics show a business's reputation doesn't affect just the customers. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Many people check out many more reviews to get a better idea of how the business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element

Data reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Negative Reviews Can Improve Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, individuals devote more than 5 times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

The Average Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Currently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

83% Of Clients Don't Trust Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads select to focus on consumers' recommendations online.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

A Lot Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

83% Of All Younger Buyers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did post a review. In general, companies have actually asked 66% of all clients to submit a review on their business.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the massive impact user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Online Product Reviews About A Product Can Boost Its Conversion Rate By An Incredible 270%

User review statistics show the purchase likelihood for an item with 5 reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Customers Might Invest 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users describe your product or service, the more cash you can charge and consumer review stats reveal to us exactly just how much more.

Source: Martech Zone

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Software Reviews Impact Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and ranking data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias