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The Majority Of People Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are unsurprisingly the more vocal ones.
Source: Statista
More Than Half Of Consumers Will Not Use A Company If It Has Less Than A 4 Star Rating
This stat is among numerous that show the importance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your clients delighted is more crucial than ever.
57 percent of customers have actually searched for business with more than 4 stars in 2018, which is up from 48% in 2017.
Additionally, 11 percent looked only for companies with a perfect five star rating.
Source: Brightlocal
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you provide them a good experience.
Source: Brightlocal
Clients Could Invest 31 Percent More With A Business That Has Great Reviews
Take note of this statistic. The more detailed other users explain your product and services, the more cash you can charge and consumer review stats reveal to us precisely how much more.
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US buyers consider reviews as 'extremely influential'.
To show the importance of online reviews and scores, did you understand that 81% of customers will pay more for a product with reviews and those exact same consumers are also going to accept slower shipping times for such items.
Source: Turntonetworks
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also affect our purchasing decisions.
According to social media reviews stats, Facebook impacts the majority of users' purchase choices.
Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
77% Of Consumers Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how great your product or service was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs
Only 6 Percent Of Consumers Don't Trust Customer Reviews At All
According to client review data, a massive 19 percent of customers always trust online reviews and never ever a make a purchase without checking out reviews first.
Source: Statista
90% Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
73% Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear people aren't pleased with scores alone.
Client reviews make the statistics appear more authentic which is what the potential consumers are searching for. Practically a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
83 Percent Of Clients Don't Rely On Advertising
The standard channels to reach consumers aren't as influential as they used to be. Most users who no longer trust ads choose to take notice of clients' recommendations online.
Source: Statuslabs
89% Of Consumers Browse A Companies Reactions To Reviews
Not only do most clients check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
60 Percent Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and rating statistics reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat clients well typically flourish, review sites help ensure of that.
Source: Statuslabs
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses doubt the integrity of online reviews. However, they realize the huge impact user scores have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc