53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats clarify that 63% of customer reviews stay without a reply. That's too bad, since those companies are losing consumers that way.

Source: Review Trackers

More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

US Buyers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on different elements of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect

Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear people aren't satisfied with ratings alone.

Consumer reviews make the statistics appear more genuine which is what the prospective consumers are looking for. Practically a 3rd of consumers say written reviews are the only feature that makes them think the sites' reviews are pertinent and helpful.

Source: Fan and Fuel

Consumers Might Invest 31% More With A Business That Has Terrific Reviews

Take notice of this statistic. The more detailed other users explain your product or service, the more money you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's shoppers are wary and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how great your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated content can do miracles in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal

90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about very first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

72% Of Customers Will Not Take Action Before They Read Some Reviews

Irrespective of how captivating your marketing is, you still need customer reviews. There's no way around it. Consumers are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly select one that works for you. That's how favorable reviews transform customers into consumers.

Source: Consumer Affairs

Over Half Of People Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

Reviews Posted On Twitter Can Boost Revenues By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo