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61% Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Typically 2 out of 3 companies have exceptional and great scores. Just 5% of companies have a rating below three stars.
Source: Brightlocal
83 Percent Of Clients Don't Trust Advertising
The conventional channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust advertisements choose to pay attention to customers' recommendations online.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star score is the first thing customers see. Still, users take notice of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA customers.
Source: Statista
Reviews Published On Twitter Can Help Increase Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also affect our buying decisions.
According to social media reviews data, Facebook impacts more than half of users' purchase decisions.
Facebook reviews statistics reveal that four out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
70 Percent Of Consumers Choose To Find Out About A Business By Means Of Reviews And Short Articles, Instead Of Advertisements
Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
53% Of Americans Consider Item Reviews And Ratings As The Most Essential Part Of Online Shopping.
Today's consumers are smart and desire the very best bang for their buck. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
If A Business Handles Issues Rapidly And Effectively, 95% Of Disappointed Clients Will Return To A Company
Clients do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
83% Of All Younger Clients Were Invited To Leave A Review Recently
Of those invited, 80% of clients did give a review. Overall, businesses have asked 66% of all customers to post a review on their business.
Source: Brightlocal
73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Customer reviews make the stats appear more authentic which is what the would-be clients are trying to find. Almost a third of customers state composed reviews are the only feature that makes them think the websites' reviews are beneficial and pertinent.
Source: Fan and Fuel
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to purchase a new car and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other people, you manage to select one that works for you. That's how favorable reviews transform customers into clients.
Source: Consumer Affairs
74% Of Regional Businesses Have At Least One Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Looking at online rankings data, we found out that a company requires to have an average of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal