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Only 6% Of Customers Do Not Rely On Customer Reviews At All
According to consumer review stats, a massive 19 percent of customers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
89% Of Consumers Browse A Businesses Feedback To Reviews
Not only do the majority of consumers check out the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
86% Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they invest at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
15% Of Users Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of prospective consumers won't even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Use A Company
This stat is one of numerous that highlight the importance of online scores. Now that news of customer complete satisfaction travels this quick, keeping your clients happy is more vital than ever.
57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11 percent looked just for businesses with a perfect five star ranking.
Source: Brightlocal
If They Were Asked, 77% Of Customers Would Definitely Submit A Review
More than a 35% would post a review to inform others about their customer experience and 24% would most likely direct their review to the company itself.
Over a 26% would want to post a review to help other people with their choice making process.
Source: Podium
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
67% Of Consumers Suggest Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When customers have to select a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
Younger individuals know the value of being informed. User-generated material has an unassailable impact on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
90% Of Customers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about very first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone