53% Of Customers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of consumer reviews remain without a reply. That's regrettable, due to the fact that those companies are losing clients that way.

Source: Review Trackers

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies in fact utilize them.

Although we now understand why customer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

Online Product Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270 Percent

User review stats reveal the purchase likelihood for an item with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star score is the first thing customers see. Still, users pay attention to other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

90% Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals state about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do miracles in regards to conversions.

A single review can have a massive influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44% increase.

Source: RevLocal

89% Of Consumers Browse A Companies Responses To Reviews

Not only do many consumers check out the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

71% Of Millennials Browse Consumer Reviews Of Expert Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to select an attorney or a medical professional.

Young people (age 18-35) are a lot more inclined to hire a professional based on online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they spend at your business. They will be willing to share it if you give them a good experience.

Source: Brightlocal

74% Of Local Companies Have At A Minimum, 1 Google Review

One review is far from enough to improve your website's SERP ranking.

Looking at online scores stats, we learnt that a company needs to have an average of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats indicate a business's reputation doesn't affect just the clients. Potential team members likewise look at scores and take a look at reviews.

Source: Deloitte

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Consumers anticipate to see some negative reviews.

Source: Capterra

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal people choose to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

The Majority Of People Aged 25-34 Published Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista