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30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Corresponding with your clients builds their trust. Even something as simple as reacting to their reviews and comments can make them feel valued.
As you might expect, clients who feel this way are ready to spend more cash with a company.
Source: Statuslabs
86 Percent Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will be willing to share it.
Source: Brightlocal
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics put customers' reviews as the most trustworthy source of suggestions. Online reviews generally bring the same weight as recommendations from family and friends.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a new vehicle and there are several models which fit your criteria. How do you choose the very best one for you? Well, you read the reviews.
With the help of other people, you quickly select one that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
More Than Half Of Customers Aged 25-34 Submitted Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista
89% Of Consumers Choose To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile web browser, folks prefer to read reviews on their mobile devices.
Source: Statista
83% Of All Younger Clients Were Invited To Leave A Review Recently
Of those asked, 80% of customers did post a review. Overall, companies have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of consumers, who take notice of the variety of reviews is currently at 46%.
Source: Brightlocal
90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals understand the worth of being informed. User-generated material has an indisputable influence on consumers.
If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been missing out on. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
15% Of Customers Don't Trust Businesses With No Online Reviews
No trust indicates no interactions. 15% of potential clients won't even consider doing business with a company they can't find viewpoints about.
Source: Statuslabs
95% Of Disappointed Customers Will Go Back To A Business If A Business Manages To Fix Problems Quickly And Efficiently
Clients do not anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there's absolutely nothing else a company can do to fix a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
When clients have to select a solution provider, reviews have a massive effect on their decision.
Source: DemandGenReport
Only 44% Of Local Businesses Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses actually make use of them.
Although we now know why consumer reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
74% Of Local Businesses Have At A Minimum, 1 Google Review
One review is far from sufficient to improve your website's SERP ranking.
Looking at online ratings statistics, we found out that a business needs to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated content can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44% increase.
Source: RevLocal