Only 6 Percent Of Customers Do Not Rely On Client Reviews At All

According to customer review stats, a tremendous 19% of customers constantly rely on online reviews and never a buy without checking out reviews first.

Source: Statista

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses actually utilize them.

Although we now know why consumer reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

83% Of All Younger Consumers Were Asked To Post A Review Recently

Of those asked, 80% of consumers did leave a review. In general, businesses have asked 66% of all clients to leave a review on their business.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US consumers consider reviews as 'very influential'.

To highlight the significance of online reviews and scores, did you understand that 81 percent of customers will pay more for an item with reviews and those exact same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

Over Half Of Customers Won't Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is among many that highlight the significance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your clients delighted is more crucial than ever.

57% of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for companies with a perfect five star score.

Source: Brightlocal

74% Of Local Businesses Have At A Minimum, One Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online rankings stats, we found out that a business requires to have an average of 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

86% Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. If you provide an excellent experience, they will want to share it.

Source: Brightlocal

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your website. According to online review stats, people spend more than five times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

89% Of Clients Read A Businesses Feedback To Reviews

Not only do the majority of shoppers read the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or negative one.

Source: Brightlocal

15% Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15 percent of potential consumers will not even consider doing business with a business they can't discover opinions about.

Source: Statuslabs

A Solitary Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated material can do miracles in regards to conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent increase.

Source: RevLocal

70% Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. Many people read much more reviews to get an idea of how the business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

70% Of Consumers Choose To Find Out About A Business Via Reviews And Articles, Rather Than Ads

Ads are all well and good, but it deserves attempting a different approach also. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs