Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

67% Of Consumers Suggest Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

Reviews have an enormous impact on their decision when consumers have to select a solution provider.

Source: DemandGenReport

83% Of All Younger Buyers Were Invited To Post A Review Recently

Of those invited, 80% of customers did post a review. Overall, companies have actually asked 66% of all customers to give a review on their company.

Source: Brightlocal

89% Of Customers Review A Businesses Replies To Reviews

Not only do the majority of consumers check out the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Only 6 Percent Of Customers Do Not Rely On Consumer Reviews At All

According to client review statistics, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

77% Of Consumers Would Most Likely Submit A Review If They Were Asked

More than a 35% would do it to notify others about their customer encounter and 24% would rather direct their review to the company itself.

Over a 26% would be willing to post a review to assist other individuals with their decision making process.

Source: Podium

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out consumer reviews, concur that it increases their buying confidence.

Organizations use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumers Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The better other users describe your product and services, the more money you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your consumers develops trust. Even something easy like reacting to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are ready to spend more cash with a business.

Source: Statuslabs

72% Of Clients Won't Take Action Before They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still require consumer reviews. There is no way around it. Consumers are still happy to hear you out, but they rely on other people more.

Source: My Testimonial Engine

90 Percent Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about very first impressions?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out a lot more reviews to get an idea of how the business is really doing. Do not depend on that fact alone.

Source: Brightlocal

Customers Reading Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. Therefore, buying choices are made rapidly.

Online reviews are undoubtedly convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

88% Of Executives View Reputation Risk As A Top Business Problem

Reputation management stats show a business's reputation doesn't impact simply the consumers. Potential team members also look at rankings and read reviews.

Source: Deloitte

83% Of Consumers Do Not Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust ads choose to pay attention to consumers' suggestions online.

Source: Statuslabs

77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months

Consumers don't care how great your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

49% Of Customers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of customers, who pay attention to the number of reviews is presently at 46 percent.

Source: Brightlocal