53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of client reviews remain without a reply. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

73% Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Ratings

Online review data make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the stats appear more genuine which is what the would-be customers are looking for. Practically a 3rd of consumers state composed reviews are the only function that makes them think the websites' reviews are appropriate and helpful.

Source: Fan and Fuel

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a negative or mediocre one.

Source: Brightlocal

98% Of Yelp's Browsers Purchased From A Business They Found On The Site

Normally, 142 million consumers go to Yelp each month. This is as excellent a time as any if you have not claimed your complimentary Yelp business page.

Source: RevLocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated material can do miracles in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

Reviews Posted On Twitter Can Help Grow Online Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use An Organisation

This stat is among numerous that illustrate the importance of online rankings. Now that news of customer complete satisfaction travels this quick, keeping your clients happy is more important than ever.

57% of customers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for services with a perfect five star ranking.

Source: Brightlocal

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review stats put consumers' reviews as the most credible source of recommendations. Online reviews typically carry the very same weight as advice from loved ones.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

More Than 4 Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business

Since the vast bulk of customers read reviews, you would want yours to be appealing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A Lot Of Popular Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower ranking really helps your overall rating.

According to client rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010

These days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Statistics reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

If A Company Manages To Resolve Issues Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Company

Customers do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday