83% Of All Young Shoppers Were Invited To Submit A Review Recently

Of those invited, 80% of consumers did leave a review. Overall, businesses have asked 66% of all consumers to give a review on their business.

Source: Brightlocal

53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review stats show that 63% of client reviews remain without a response. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

Reviews Published On Twitter Can Improve Revenues By 6.46%

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Customers Might Spend 31 Percent More With A Business That Has Excellent Reviews

Focus on this statistic. The better other users describe your product or service, the more cash you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

If A Business Deals With Problems Rapidly And Effectively, 95% Of Unsatisfied Clients Will Return To A Company

Customers do not anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people spend more than five times as long on a website when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

89% Of Buyers Prefer To Read Reviews Using Their Smart Devices

Be it via an app or a mobile internet browser, folks choose to read reviews on their cell phones.

Source: Statista

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Revenue

Businesses that treat customers honorably typically flourish, review sites help make sure of that.

Source: Statuslabs

More Than Half Of People Aged 25-34 Posted Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review statistics reveal the basic appeal of a website can just presume when it pertains to trust.

Source: Review Trackers

American Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various elements of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out customer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

89% Of Consumers Review A Companies Reactions To Reviews

Not only do the majority of consumers read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

70 Percent Of Customers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out much more reviews to get a better idea of how the business is really doing. Don't depend on that figure alone.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent increase.

Source: RevLocal