91% Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics position customers' reviews as the most credible source of recommendations. Online reviews generally bring the same weight as guidance from family and friends.

Source: Brightlocal

Only 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of companies actually use them.

Although we now understand why client reviews are so powerful, most businesses apparently do not.

Source: LsaInsider

89% Of Consumers Read A Businesses Reactions To Reviews

Not only do a lot of clients check out the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a new car and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read the reviews.

With the help of other consumers, you quickly choose a model that works for you. That's how favorable reviews transform consumers into clients.

Source: Consumer Affairs

Consumer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

If They Were Asked, 77% Of Clients Would Definitely Submit A Review

More than a 35% would submit a review to educate others about their customer experience and 24% would definitely direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their decision making process.

Source: Podium

Google Accounts For 57.5% Of All Reviews World-wide

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

A Lone Business Review Can Raise Its Conversions By 10%

Online review stats reveal user-generated material can do wonders in regards to conversions.

A single review can have an enormous influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

Clients Might Spend 31% More With A Business That Has Terrific Reviews

Take notice of this fact. The better other users describe your services or product, the more money you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Normally, 142 million customers visit Yelp monthly. This is as great a time as any if you have not declared your complimentary Yelp business page.

Source: RevLocal

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of client reviews stay without a reply. That's regrettable, since those businesses are losing consumers that way.

Source: Review Trackers

Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people understand the value of being informed. User-generated content has an unassailable impact on customers.

They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

90 Percent Of Buyers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use A Service

This stat is one of many that illustrate the importance of online scores. Now that news of client complete satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57% of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for companies with an ideal five star score.

Source: Brightlocal

72% Of Clients Will Not Take Action Unless They Check Out Some Reviews

No matter how tempting your marketing is, you still need client reviews. There's no skirting around it. Customers are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

89% Of Clients Prefer To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile internet browser, people young and old prefer to read reviews on their mobile phones.

Source: Statista