US Shoppers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

They focus on various aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.

Source: Statista

Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people choose to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

Due To The Fact That They Want To Buy An Item Or A Service And Desire To Get The Truth About The Businesses Items And Services, 82% Of Customers Go To Review Sites.

Review sites are locations that customers go to get the truth about a business, services or product . Users come since they have actually already formed a buying decision. The bulk of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

86 Percent Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they spend at your business. They will be prepared to share it if you offer them a good experience.

Source: Brightlocal

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency also.

The share of consumers, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

91% Of Millennials Trust Online Reviews As Much As Family And Friends

Online review statistics place customers' reviews as the most reliable source of suggestions. Online reviews generally carry the exact same weight as recommendations from friends and family.

Source: Brightlocal

Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business

Considering that the large majority of customers read reviews, you'd want yours to be inviting to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats show that 63% of client reviews go on without a response. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

83% Of All Young Clients Were Asked To Post A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have asked 66% of all clients to give a review on their business.

Source: Brightlocal

98 Percent Of Yelp's Site Visitors Purchased From A Business They Found On The Website

Normally, 142 million customers visit Yelp on a monthly basis. This is as good a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010

Lately reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

72% Of Customers Will Not Take Action Before They Read Some Reviews

Regardless of how eye-catching your marketing is, you still need consumer reviews. There's no other way around it. Consumers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

Over Half Of Consumers Won't Use A Company If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the value of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11% looked only for services with an ideal five star ranking.

Source: Brightlocal

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics

Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista