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Reviews Posted On Twitter Can Help Improve Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Since They Want To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Visit Review Websites.
Users come since they have actually currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users take notice of other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA consumers.
Source: Statista
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read client reviews, agree that it increases their buying confidence.
Companies use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
83% Of Clients Do Not Trust Advertising
The traditional channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements select to pay attention to consumers' suggestions online.
Source: Statuslabs
Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With males being two times as likely to be affected than women.
Reviews and rating stats reveal people value the opinion of peers more than any other material.
Source: Collective Bias
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out many more reviews to get a better idea of how business is really doing. Do not depend on that fact alone.
Source: Brightlocal
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a new car and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other consumers, you manage to select a model that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Service
This stat is among numerous that show the value of online scores. Now that news of customer satisfaction travels this quick, keeping your consumers delighted is more important than ever.
57% of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for businesses with a best five star score.
Source: Brightlocal
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'very often'.
Source: Trust You
Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses in fact utilize them.
Although we now understand why consumer reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
Most Best Selling Items Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Sometimes a lower ranking really helps your overall rating.
According to client rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two-thirds of companies have good and awesome ratings. Just 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a huge impact on their decision when clients have to choose a service provider.
Source: DemandGenReport
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of companies question the integrity of online reviews. Nevertheless, they understand the massive effect user scores have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.
Source: Career Arc