Customers Might Invest 31% More With A Business That Has Great Reviews

Take notice of this statistic. The more detailed other users describe your services or product, the more money you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

Favorable Reviews Encourage 68% Of Consumers To Choose Local Businesses

Since the vast majority of consumers read reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

15% Of Customers Don't Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of potential consumers won't even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

72 Percent Of Consumers Won't Take Action Before They Read Some Reviews

Irrespective of how tempting your marketing is, you still require consumer reviews. There's no other way around it. Clients are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

70 Percent Of Consumers Prefer To Find Out About A Business Via Posts And Reviews, Rather Than Ads

Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

Most Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people prefer to comment if they had a positive experience, instead of a negative or average one.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of Online Shopping.

Today's shoppers are smart and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your website.

Source: Martech Zone

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses really make use of them.

Although we now know why client reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management statistics suggest a company's reputation doesn't impact simply the consumers. Potential team members also take a look at scores and read reviews.

Source: Deloitte

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Website

Typically, 142 million consumers go to Yelp every month. This is as great a time as any if you have not claimed your totally free Yelp business page.

Source: RevLocal

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

Due To The Fact That They Desire To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Customers Go To Review Sites.

Review websites are places that customers go to get the truth about a item, service or business . Users come due to the fact that they have actually already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'always' or 'very frequently'.

Source: Trust You

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Corresponding with your consumers builds their trust. Even something like responding to their remarks and reviews can make them feel appreciated.

As you might expect, customers who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

89% Of Clients Review A Companies Replies To Reviews

Not only do the majority of individuals read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal