64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Over Half Of Customers Will Not Use A Business If It Has Less Than A 4 Star Ranking

This stat is among numerous that highlight the significance of online rankings. Now that news of customer fulfillment travels this fast, keeping your customers pleased is more important than ever.

57 percent of consumers have actually searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked just for services with a perfect five star ranking.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.

Today's buyers are smart and want the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

61 Percent Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Typically 2 out of 3 companies have exceptional and awesome rankings. Just 5% of businesses have a score listed below three stars.

Source: Brightlocal

74 Percent Of Local Businesses Have At Least 1 Google Review

A single review is far from adequate to enhance your site's SERP ranking.

Taking a look at online ratings data, we discovered that a company needs to have a minimum of 40 reviews before people "Award" it with a star.

Source: Brightlocal

95% Of Disappointed Clients Will Return To A Business If A Company Manages To Resolve Issues Rapidly And Efficiently

Customers do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses should to be constantly requesting reviews.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews data, 59% used online reviews to select a legal representative or a medical professional.

Young people (age 18-35) are much more inclined to work with an expert based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews typically carry the same weight as guidance from family and friends.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are likely to trust a local business.

Source: RevLocal

Consumers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, buying choices are made quickly.

Online reviews are clearly convincing, yet online marketers haven't always come to appreciate the power of them.

Source: Martech Zone

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they spend at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly decide on one that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

Due To The Fact That They Desire To Purchase An Item Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Websites.

Users come since they have actually currently formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

15% Of Visitors Do Not Trust Businesses Without Having Online Reviews

No trust indicates no interactions. 15% of prospective consumers will not even think about working with a business they can't find opinions about.

Source: Statuslabs