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53% Of Consumers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics clarify that 63% of customer reviews stay without a reaction. That's regrettable, due to the fact that those companies are losing clients that way.
Source: Review Trackers
53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and desire the very best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star score is the first thing customers see. Still, users pay attention to other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American customers.
Source: Statista
63.6% Of Consumers Check Out Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review stats show the general popularity of a website can only presume when it pertains to trust.
Source: Review Trackers
Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Businesses
Younger people know the worth of being informed. User-generated material has an unassailable impact on customers.
They will recognize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews Across The World
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
70 Percent Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read many more reviews to get a better idea of how business is really doing. Do not depend upon that figure alone.
Source: Brightlocal
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they spend at your business. They will be ready to share it if you give them a good experience.
Source: Brightlocal
91% Of Millennials Trust Online Reviews As Much As Loved Ones
Online review statistics place consumers' reviews as the most credible source of suggestions. Online reviews normally bring the same weight as advice from loved ones.
Source: Brightlocal
Customers Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, purchasing decisions are made rapidly.
Online reviews are obviously convincing, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about first impressions?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
Reviews Posted On Twitter Can Help Boost Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers go to Yelp each month. If you have not declared your free Yelp business page, this is as good a time as any.
Source: RevLocal
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Too
We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase possibility for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center