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Just 6% Of Customers Don't Rely On Client Reviews At All
According to customer review stats, a massive 19 percent of consumers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
People Reading Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Purchasing decisions are made quickly.
Online reviews are obviously convincing, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Since the large bulk of consumers check out reviews, you would want yours to be appealing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Over Half Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Score
This stat is among many that highlight the value of online ratings. Now that news of client complete satisfaction travels this quick, keeping your clients pleased is more vital than ever.
57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked only for organizations with a best five star rating.
Source: Brightlocal
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
Younger people know the worth of being informed. User-generated material has an unassailable effect on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
USA Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various elements of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA consumers.
Source: Statista
83% Of All Younger Consumers Were Invited To Submit A Review Recently
Of those asked, 80% of customers did submit a review. Overall, businesses have actually asked 66% of all customers to post a review on their company.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Customers
24% of US consumers consider reviews as 'incredibly influential'.
To highlight the importance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those exact same clients are also ready to accept slower shipping times for such items.
Source: Turntonetworks
Customers Could Invest 31 Percent More With A Business That Has Excellent Reviews
Take notice of this statistic. The better other users describe your service or product, the more money you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Staying connected with your consumers establishes trust. Even something easy like reacting to their reviews and comments can make them feel valued.
As you may expect, clients who feel this way are happy to invest more cash with a business.
Source: Statuslabs