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Users Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, purchasing decisions are made rapidly.
Online reviews are undoubtedly persuasive, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
77% Of Customers Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how good your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
Reviews have a massive effect on their decision when customers have to select a solution provider.
Source: DemandGenReport
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses really use them.
Although we now know why client reviews are so effective, the majority of businesses obviously do not.
Source: LsaInsider
49% Of Consumers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of clients, who take note of the number of reviews is currently at 46%.
Source: Brightlocal
83% Of All Young People Were Invited To Submit A Review Recently
Of those asked, 80% of clients did leave a review. Overall, businesses have actually asked 66% of all clients to submit a review on their company.
Source: Brightlocal
60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and ranking data show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
53% Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's shoppers are smart and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews go on without a response. That's too bad, because those companies are losing consumers that way.
Source: Review Trackers
86% Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be ready to share it if you provide them an excellent experience.
Source: Brightlocal
91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends
Online review stats place consumers' reviews as the most credible source of suggestions. Online reviews usually carry the exact same weight as suggestions from family and friends.
Source: Brightlocal
Because They Want To Buy A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Websites.
Users come because they have already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal