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95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews
Regardless of how eye-catching your marketing is, you still require customer reviews. There's no way around it. Customers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies really make use of them.
Although we now know why consumer reviews are so effective, many businesses apparently do not.
Source: LsaInsider
71% Of Millennials Browse Consumer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a medical professional or a legal representative.
Young people (age 18-35) are a lot more likely to employ an expert based upon online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
Reviews Shared On Twitter Can Boost Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read a lot more reviews to get a better idea of how business is really doing. Do not depend upon that fact alone.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social media reviews data, Facebook affects over half of users' purchase decisions.
Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business if it has favorable reviews.
Source: RevLocal
Customer Reviews On Items Are Relied On Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer states. The reason, makers' descriptions are essentially ads.
Source: Martech Zone
91% Of Millennials Trust Online Reviews As Much As Loved Ones
Online review stats place customers' reviews as the most credible source of recommendations. Online reviews typically carry the same weight as suggestions from family and friends.
Source: Brightlocal
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Clients
24% of US shoppers consider reviews as 'very influential'.
To highlight the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same consumers are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new vehicle and there are several models which fit your criteria. How do you pick the best one for you? Well, you read reviews.
With the help of other people, you manage to select one that works for you. That's how favorable reviews transform customers into consumers.
Source: Consumer Affairs
Software Application Reviews Influence Over 98% Of All Buyers
18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
89% Of Customers Browse A Businesses Reactions To Reviews
Not only do many individuals read the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.
Source: Brightlocal
83 Percent Of Clients Do Not Trust Advertising
The standard channels to reach customers aren't as prominent as they utilized to be. Many users who no longer trust ads pick to focus on consumers' recommendations online.
Source: Statuslabs
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews stay without a response. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
90% Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about very first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz