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49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who take note of the number of reviews is presently at 46%.
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Certainly Give A Review
More than a 35% would do it to advise others about their consumer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to give a review to help other individuals with their choice making process.
Source: Podium
30% Of Customers Feel Positive About A Business Which Answers Online Reviews
Keeping in touch with your consumers creates trust. Even something easy like responding to their comments and reviews can make them feel appreciated.
As you might anticipate, customers who feel this way are more willing to invest more cash with a company.
Source: Statuslabs
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Given that the vast bulk of customers check out reviews, you'd want yours to be appealing to new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73% Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear individuals aren't pleased with ratings alone.
Client reviews make the statistics appear more authentic which is what the would-be clients are searching for. Nearly a third of customers state written reviews are the only function that makes them believe the sites' reviews are helpful and appropriate.
Source: Fan and Fuel
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a legal representative or a physician.
Young people (age 18-35) are even more likely to employ a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
Just 6 Percent Of Customers Do Not Trust Consumer Reviews At All
According to consumer review statistics, a tremendous 19 percent of customers always rely on online reviews and never ever a make a purchase without checking out reviews initially.
Source: Statista
53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already discussed the positive and negative reviews and their effect on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. People anticipate to see some negative reviews.
Source: Capterra
70% Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out much more reviews to get a better idea of how business is really doing. Do not depend upon that statistic alone.
Source: Brightlocal
67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when customers have to pick a solution provider.
Source: DemandGenReport
American Buyers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA clients.
Source: Statista
89% Of Clients Prefer To Read Reviews On Their Cell Phones
Be it via an app or a mobile internet browser, people choose to read reviews on their phones.
Source: Statista