70% Of Consumers Prefer To Learn About A Business Via Articles And Reviews, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

83% Of All Young Consumers Were Invited To Post A Review Recently

Of those invited, 80% of customers did leave a review. Overall, companies have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

Negative Reviews Can Improve Conversion By Up To 85%

It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, individuals spend more than 5 times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews stay without a response. That's too bad, because those businesses are losing consumers that way.

Source: Review Trackers

67% Of Customers Suggest Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have an enormous impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick a physician or a lawyer.

Young people (age 18-35) are even more inclined to employ a professional based on online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

77% Of Customers Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

90 Percent Of Consumers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about very first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone

95% Of Disappointed Clients Will Return To A Company If A Company Takes Care Of Problems Rapidly And Effectively

Customers don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010

As of late reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of tweet on twitter.

Source: Review Trackers

Customers Might Spend 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users describe your services or product, the more cash you can charge and consumer review stats show us precisely just how much more.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Business

The star rating is the first thing consumers see. Still, users pay attention to other aspects too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.

Source: Statista

Reviews Posted On Twitter Can Help Increase Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can likewise influence our buying preferences.

According to social media reviews data, Facebook impacts over half of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of five users are most likely to trust a local business.

Source: RevLocal

91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews normally bring the exact same weight as recommendations from loved ones.

Source: Brightlocal

89% Of Clients Choose To Read Reviews On Their Mobile Devices

Be it via an app or a mobile web browser, most people prefer to read reviews on their cell phones.

Source: Statista