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Negative Reviews Can Boost Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, people spend more than 5 times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our purchasing preferences.
According to social reviews statistics, Facebook affects more than half of users' purchase decisions.
Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Generally two thirds of businesses have outstanding and awesome ratings. Just 5% of companies have a ranking listed below 3 stars.
Source: Brightlocal
83% Of All Young Customers Were Invited To Leave A Review Recently
Of those invited, 80% of customers did submit a review. Overall, companies have actually asked 66% of all customers to give a review on their business.
Source: Brightlocal
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
77% Of Clients Would Certainly Submit A Review If They Were Asked
More than a 35% would post a review to inform others about their customer encounter and 24% would probably direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other individuals with their choice making process.
Source: Podium
The Majority Of Individuals Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are purportedly the more vocal ones.
Source: Statista
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Revenue
Businesses that treat customers fairly normally flourish, review sites help make sure of that.
Source: Statuslabs
72% Of Customers Won't Take Action Before They Read Some Reviews
Irrespective of how attractive your marketing is, you still need customer reviews. There's no way around it. Consumers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
86% Of Customers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
Online Item Reviews About A Product Can Raise Its Conversion Rate By A Whopping 270 Percent
User review statistics reveal the purchase likelihood for a product with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of consumer reviews remain without a reply. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
70 Percent Of Customers Prefer To Learn About A Business By Means Of Reviews And Articles, Rather Than Advertisements
Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are without a doubt the best method to find the truth about a product or service.
Source: Statuslabs
Consumers Might Invest 31% More With A Business That Has Excellent Reviews
Pay attention to this fact. The better other users explain your product and services, the more cash you can charge and consumer review stats reveal to us exactly just how much more.
Source: Martech Zone
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.
Source: RevLocal