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Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can also affect our purchasing decisions.
According to social reviews data, Facebook affects over half of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics expose that four out of five users are most likely to trust a local business.
Source: RevLocal
89% Of Clients Read A Businesses Reactions To Reviews
Not only do a lot of customers check out the review replies, 30% of them highly value them. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are free, a remarkably low number of companies really utilize them.
Although we now know why consumer reviews are so powerful, most businesses apparently do not.
Source: LsaInsider
49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat customers well generally succeed, review sites help make certain of that.
Source: Statuslabs
Just 6% Of Consumers Don't Rely On Client Reviews At All
According to client review data, a tremendous 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million consumers visit Yelp every month. This is as good a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review stats place customers' reviews as the most credible source of suggestions. Online reviews typically carry the exact same weight as guidance from friends and family.
Source: Brightlocal
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two-thirds of businesses have exceptional and good ratings. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the significance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those companies are losing customers that way.
Source: Review Trackers
72% Of Customers Will Not Take Action Unless They Check Out Some Reviews
Regardless of how enticing your marketing is, you still need client reviews. There's no other way around it. Customers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
73 Percent Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear people aren't pleased with ratings alone.
Customer reviews make the statistics appear more genuine which is what the potential customers are searching for. Practically a 3rd of customers say composed reviews are the only function that makes them believe the websites' reviews are appropriate and helpful.
Source: Fan and Fuel
Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Buying decisions are made quickly.
Online reviews are certainly convincing, yet online marketers have not always come to appreciate the power of them.
Source: Martech Zone