67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when clients have to choose a solution provider.

Source: DemandGenReport

72 Percent Of Consumers Will Not Take Action Before They Read Some Reviews

No matter how enticing your marketing is, you still require consumer reviews. There is no other way around it. Consumers are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Overall two-thirds of businesses have great and awesome rankings. Only 5% of companies have a rating below three stars.

Source: Brightlocal

When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor

Statistics reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star rating is the first thing customers see. Still, users take note of other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA consumers.

Source: Statista

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.

Source: Trust You

Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses really make use of them.

Although we now understand why customer reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

The Average Review Word Count Has Become 65% Shorter Since 2010

Recently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats indicate a company's reputation does not impact simply the consumers. Prospective team members likewise look at scores and read reviews.

Source: Deloitte

More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new automobile and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you quickly choose one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

83% Of Customers Don't Trust Advertising

The standard channels to reach customers aren't as influential as they used to be. Most users who no longer trust ads pick to take note of consumers' suggestions online.

Source: Statuslabs

Majority Of Consumers Won't Use A Business If It Has Less Than A 4 Star Rating

This stat is among numerous that illustrate the value of online ratings. Now that news of customer fulfillment travels this quick, keeping your customers pleased is more important than ever.

57 percent of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for services with a best five star ranking.

Source: Brightlocal

Clients Could Invest 31 Percent More With A Business That Has Excellent Reviews

Pay attention to this fact. The better other users describe your product or service, the more money you can charge and consumer review statistics reveal to us exactly just how much more.

Source: Martech Zone

70 Percent Of Consumers Choose To Learn About A Business Through Reviews And Posts, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a product or service.

Source: Statuslabs

49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of consumers, who focus on the number of reviews is presently at 46 percent.

Source: Brightlocal