82% Of Consumers Check Out Review Sites Because They Wish To Purchase A Service Or A Product And Wish To Get The Truth About The Businesses Product Or Services.

Review websites are places that people go to get the truth about a service, product or business. Users come since they have actually already formed a buying decision. The bulk of them (89%) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

Regardless of how tempting your marketing is, you still require client reviews. There's no skirting around it. Consumers are still ready to hear you out, however they rely on other people more.

Source: My Testimonial Engine

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of Online Shopping.

Today's buyers are wary and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

If A Business Handles Problems Quickly And Efficiently, 95% Of Dissatisfied Customers Will Go Back To A Business

Consumers don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses doubt the integrity of online reviews. However, they realize the huge effect user ratings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than women.

Reviews and score data show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million customers go to Yelp each month. If you have not claimed your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

86% Of Customers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they spend at your business. If you give them an excellent experience, they will be willing to share it.

Source: Brightlocal

83% Of All Young People Were Invited To Submit A Review Recently

Of those asked, 80% of customers did submit a review. Overall, companies have actually asked 66% of all clients to post a review on their company.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

30% Of Consumers Feel Positive About A Business Which Responds To Online Reviews

Staying connected with your consumers develops trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are going to invest more cash with a company.

Source: Statuslabs

More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review is enough for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

63.6% Of Consumers Check Out Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review statistics show the general appeal of a site can only go so far when it concerns trust.

Source: Review Trackers

53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews stay without a reply. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

USA Buyers View "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on various elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of US customers.

Source: Statista