53% Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall two-thirds of businesses have good and exceptional scores. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

77% Of Clients Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would post a review to advise others about their client experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to leave a review to help other people with their decision making process.

Source: Podium

67% Of Customers Say Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have a huge impact on their decision when consumers have to choose a solution provider.

Source: DemandGenReport

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact make use of them.

Although we now know why client reviews are so powerful, many businesses obviously don't.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star rating is the first thing customers see. Still, users pay attention to other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

United States Buyers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on different aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA clients.

Source: Statista

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Site

Usually, 142 million customers go to Yelp each month. If you have not declared your complimentary Yelp business page, this is as good a time as any.

Source: RevLocal

Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made rapidly.

Online reviews are clearly persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

Majority Of Customers Won't Use An Organisation If It Has Less Than A 4 Star Ranking

This stat is one of numerous that illustrate the importance of online scores. Now that news of customer satisfaction travels this fast, keeping your customers delighted is more crucial than ever.

57% of customers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked just for services with a perfect five star rating.

Source: Brightlocal

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Profits

Businesses that treat consumers well generally succeed, review websites help make sure of that.

Source: Statuslabs

83% Of All Young Customers Were Invited To Submit A Review Recently

Of those invited, 80% of customers did leave a review. In general, companies have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

Customers Might Invest 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users explain your service or product, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick a doctor or a legal representative.

Young people (age 18-35) are a lot more inclined to work with a professional based upon online reviews. Only 19% of millennials will think about employing an attorney without any.

Source: Thomson Reuters