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15% Of People Do Not Trust Businesses Without Online Reviews
No trust suggests no interactions. 15 percent of possible consumers won't even consider doing business with a company they can't find opinions about.
Source: Statuslabs
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a average or negative one.
Source: Brightlocal
74% Of Local Businesses Have At Least 1 Google Review
One review is far from enough to enhance your website's SERP ranking.
Taking a look at online ratings stats, we found out that a business requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews
Online review stats clarify that 63% of customer reviews go on without a reply. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews
Corresponding with your consumers creates trust. Even something easy like reacting to their reviews and comments can make them feel valued.
As you may anticipate, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
70 Percent Of Customers Choose To Discover A Business Through Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, but it's worth attempting a different approach too. Reviews are without a doubt the best way to find the truth about a product or service.
Source: Statuslabs
77% Of Consumers Would Certainly Give A Review If They Were Asked
More than a 35% would post a review to educate others about their client encounter and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to leave a review to assist other individuals with their choice making process.
Source: Podium
More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Statistics reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
61 Percent Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally two-thirds of businesses have good and exceptional rankings. Just 5% of companies have a score listed below three stars.
Source: Brightlocal
83% Of All Younger Consumers Were Invited To Give A Review Recently
Of those invited, 80% of clients did post a review. Overall, companies have asked 66% of all clients to post a review on their company.
Source: Brightlocal
88% Of Executives Judge Reputation Risk As A Top Business Concern
Reputation management statistics suggest a business's reputation doesn't affect just the customers. Potential team members also look at rankings and take a look at reviews.
Source: Deloitte