77% Of Individuals Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

95% Of Disappointed Clients Will Go Back To A Company If A Business Makes An Effort To Resolve Issues Rapidly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a company can do to solve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

The Majority Of Individuals Aged 25-34 Wrote Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made quickly.

Online reviews are certainly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

72% Of Clients Will Not Take Action Before They Check Out Some Reviews

Regardless of how eye-catching your marketing is, you still need client reviews. There is no skirting around it. Customers are still going to hear you out, but they trust other people more.

Source: My Testimonial Engine

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for a product with 5 reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize A Company

This stat is one of numerous that illustrate the importance of online ratings. Now that news of customer fulfillment travels this fast, keeping your clients pleased is more vital than ever.

57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for businesses with a best five star rating.

Source: Brightlocal

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out many more reviews to get a better idea of how business is really doing. Don't depend on that figure alone.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's buyers are smart and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a medical professional or a lawyer.

Young people (age 18-35) are much more likely to hire an expert based on online reviews. Only 19% of millennials will consider hiring a legal representative without any.

Source: Thomson Reuters

70% Of Consumers Prefer To Discover A Business By Means Of Reviews And Short Articles, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach as well. Reviews are by far the very best method to find the truth about a service or product.

Source: Statuslabs

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of customers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal

Software Application Reviews Influence Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

15 Percent Of Customers Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of prospective clients will not even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

74% Of Regional Businesses Have At A Minimum, One Google Review

One review is far from enough to improve your site's SERP ranking.

Taking a look at online scores statistics, we discovered that a business requires to have approximately 40 reviews before users "Award" it with a star.

Source: Brightlocal