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Consumers Might Spend 31 Percent More With A Business That Has Great Reviews
Focus on this fact. The better other users explain your service or product, the more money you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
Positive Reviews Encourage 68% Of Customers To Choose Local Businesses
Considering that the huge majority of customers check out reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
74% Of Local Businesses Have At Least One Google Review
One review is far from enough to improve your website's SERP ranking.
Taking a look at online rankings stats, we learnt that a business needs to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
73% Of Customers Think Written Reviews Are More Vital Than Star And Number Ratings
Online review data make it clear individuals aren't pleased with scores alone.
Consumer reviews make the statistics appear more genuine which is what the potential consumers are searching for. Almost a third of customers state composed reviews are the only function that makes them think the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
70% Of Consumers Choose To Find Out About A Business Through Posts And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
Google Represents 57.5% Of All Reviews World Wide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Over Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Rating
This stat is one of many that highlight the significance of online scores. Now that news of consumer satisfaction travels this fast, keeping your clients delighted is more vital than ever.
57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for services with a best five star score.
Source: Brightlocal
Reviews Shared On Twitter Can Help Boost Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read customer reviews, concur that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
USA Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista
63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the general popularity of a site can just go so far.
Source: Review Trackers
15% Of Customers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of possible consumers won't even consider working with a business they can't discover opinions about.
Source: Statuslabs
More Than Half Of Customers Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
72% Of Consumers Won't Take Action Before They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still need customer reviews. There's no other way around it. Clients are still willing to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
83% Of Customers Don't Rely On Advertising
The conventional channels to reach customers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements select to pay attention to clients' suggestions online.
Source: Statuslabs