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Since They Want To Buy A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Go To Review Websites.
Users come since they have actually currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
Only 6 Percent Of Consumers Don't Trust Customer Reviews At All
According to consumer review stats, a whopping 19% of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from sufficient to improve your website's SERP ranking.
Looking at online ratings data, we found out that a business needs to have at least 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site
Usually, 142 million consumers go to Yelp each month. If you have not declared your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses
Since the large bulk of customers check out reviews, you'd want yours to be inviting to brand-new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Keeping in touch with your clients establishes trust. Even something easy like responding to their reviews and comments can make them feel appreciated.
As you might expect, clients who feel this way are going to invest more cash with a business.
Source: Statuslabs
89% Of Consumers Review A Companies Responses To Reviews
Not only do most shoppers check out the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out customer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Visitors Reading Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Buying choices are made quickly.
Online reviews are clearly convincing, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of client reviews remain without a response. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010
Presently reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you want to buy a new automobile and there are several models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you manage to select one that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
15% Of Consumers Do Not Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of potential customers will not even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking data reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Google Accounts For 57.5 Percent Of All Reviews Across The World
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
One-half Of All Millennial's "Constantly" Read Online Reviews For Companies
More youthful people understand the value of being informed. User-generated content has an indisputable influence on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
A Single Business Review Can Lift Its Conversions By 10%
Online review stats reveal user-generated content can do miracles in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44% increase.
Source: RevLocal
63.6% Of Consumers Visit Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics show the general popularity of a website can just go so far.
Source: Review Trackers