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89% Of Customers Browse A Companies Responses To Reviews
Not only do most clients check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Reviews Posted On Twitter Can Boost Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Positive Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Since the vast bulk of customers read reviews, you'd want yours to be inviting to new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73% Of Consumers Think Client Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't satisfied with ratings alone.
Client reviews make the statistics appear more genuine which is what the would-be clients are looking for. Almost a 3rd of consumers state written reviews are the only function that makes them believe the sites' reviews are relevant and useful.
Source: Fan and Fuel
71% Of Millennials Browse Customer Reviews Of Professional Services
Majority of all people in need of a professional service rely on online reviews.
According to online reviews data, 59% utilized online reviews to select an attorney or a medical professional.
Younger people (age 18-35) are even more likely to employ a professional based on online reviews. Just 19% of millennials will consider employing an attorney without any.
Source: Thomson Reuters
90 Percent Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about impressions, right?
Users get their first impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
Online Product Reviews About A Product Can Improve Its Conversion Rate By A Whopping 270%
User review statistics show the purchase possibility for an item with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how attractive your marketing is, you still need customer reviews. There's no skirting around it. Consumers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of clients, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
Google Represents 57.5% Of All Reviews Around The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker states. The reason, producers' descriptions are generally advertisements.
Source: Martech Zone
30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews
Communicating with your customers builds their trust. Even something easy like reacting to their remarks and reviews can make them feel valued.
As you might expect, clients who feel this way are ready to invest more cash with a business.
Source: Statuslabs
60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than women.
Reviews and ranking data reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated content can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% increase.
Source: RevLocal
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social network which can likewise influence our purchasing decisions.
According to social media reviews stats, Facebook affects the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that four out of 5 users are likely to rely on a local business.
Source: RevLocal
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a average or unfavorable one.
Source: Brightlocal