61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Overall two-thirds of companies have good and exceptional ratings. Just 5% of companies have a score listed below 3 stars.

Source: Brightlocal

60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and ranking statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our buying decisions.

According to social media reviews stats, Facebook affects more than half of users' purchase choices.

Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

A One Star Boost In Rating Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat customers honorably typically succeed, review sites help make sure of that.

Source: Statuslabs

98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Site

Generally, 142 million consumers visit Yelp on a monthly basis. If you haven't declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

When clients have to choose a service provider, reviews have a massive impact on their decision.

Source: DemandGenReport

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a medical professional or an attorney.

Young people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

Reviews Published On Twitter Can Increase Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.

With the help of other people, you quickly choose one that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses actually use them.

Although we now know why consumer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

Software Application Reviews Impact Over 98% Of All Purchasers

18% of software buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews go on without a reaction. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

89% Of Buyers Like To Read Reviews Using Their Smart Devices

Be it via an app or a mobile internet browser, most people prefer to read reviews on their cell phones.

Source: Statista

63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the general appeal of a website can just go so far.

Source: Review Trackers

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz