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86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will want to share it.
Source: Brightlocal
More Than Half Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review is enough for 35% of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.
Of course, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat consumers honorably generally succeed, review websites help ensure of that.
Source: Statuslabs
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about first impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
United States Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various elements of the shopping experience when people read reviews. However according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA consumers.
Source: Statista
53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a brand-new car and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read online reviews.
With the help of other people, you manage to select a model that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
88% Of Executives Regard Reputation Risk As A Leading Business Issue
Reputation management stats indicate a company's reputation doesn't affect just the customers. Prospective team members likewise take a look at rankings and take a look at reviews.
Source: Deloitte
61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Overall two thirds of businesses have outstanding and awesome rankings. Just 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats put consumers' reviews as the most credible source of suggestions. Online reviews normally bring the very same weight as recommendations from family and friends.
Source: Brightlocal
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Consumers anticipate to see some negative reviews.
Source: Capterra
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
63.6% Of Consumers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats reveal the basic popularity of a site can just go so far.
Source: Review Trackers
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge impact user scores have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc