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77% Of Clients Would Likely Post A Review If They Were Asked
More than a 35% would leave a review to advise others about their client encounter and 24% would likely direct their review to the business itself.
Over a 26% would want to post a review to help other people with their decision making process.
Source: Podium
30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews
Corresponding with your consumers creates trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.
As you may expect, customers who feel this way are more willing to spend more money with a company.
Source: Statuslabs
49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who pay attention to the variety of reviews is presently at 46 percent.
Source: Brightlocal
83% Of All Young Consumers Were Invited To Post A Review Recently
Of those invited, 80% of consumers did leave a review. In general, companies have actually asked 66% of all consumers to post a review on their business.
Source: Brightlocal
USA Buyers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on various elements of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat customers fairly typically succeed, review sites help make certain of that.
Source: Statuslabs
72% Of Consumers Will Not Take Action Before They Read Some Reviews
No matter how captivating your marketing is, you still require customer reviews. There's no way around it. Consumers are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
A Lot Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also influence our purchasing decisions.
According to social reviews data, Facebook affects the majority of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are likely to rely on a local business.
Source: RevLocal
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management statistics suggest a company's reputation doesn't impact simply the clients. Prospective employees likewise look at ratings and read reviews.
Source: Deloitte