15% Of People Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of potential customers will not even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

49% Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of consumers, who take note of the number of reviews is currently at 46 percent.

Source: Brightlocal

77% Of Customers Would Likely Give A Review If They Were Asked

More than a 35% would do it to advise others about their consumer encounter and 24% would probably direct their review to the company itself.

Over a 26% would be willing to post a review to assist other individuals with their decision making process.

Source: Podium

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Average Review Length Has Become 65% Much Shorter Since 2010

Presently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.

Source: Review Trackers

Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase possibility for a product with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

Negative Reviews Can Improve Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review data, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.

Source: Reevoo

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% used online reviews to select a doctor or a legal representative.

Younger people (age 18-35) are much more likely to hire a professional based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.

Source: Thomson Reuters

One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated material has an indisputable effect on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Across The World

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

77% Of Individuals Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies need to be constantly asking for reviews.

Source: Statuslabs

If A Company Takes Care Of Problems Quickly And Effectively, 95% Of Unhappy Clients Will Go Back To A Business

Clients do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there is nothing else a business can do to resolve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Over Half Of People Aged 25-34 Wrote Reviews

According to Statista, the younger generations are clearly the more vocal ones.

Source: Statista

United States Buyers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

89% Of Clients Read A Businesses Responses To Reviews

Not only do the majority of individuals check out the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers