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82% Of Consumers Check Out Review Sites Since They Want To Acquire A Service Or An Item And Wish To Get The Truth About Business Product Or Services.
Review sites are locations that people go to get the truth about a business, service or item . Since they have currently formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and score data show people value the opinion of peers more than any other material.
Source: Collective Bias
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the maker states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
53% Of Consumers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews remain without a reply. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
Visitors Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Therefore, purchasing choices are made rapidly.
Online reviews are obviously persuasive, yet marketers have not always come to value the power of them.
Source: Martech Zone
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Reviews Posted On Twitter Can Help Increase Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
49% Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency as well.
The share of clients, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal
A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat consumers well usually prosper, review sites help make sure of that.
Source: Statuslabs
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge effect user rankings have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service turn to online reviews.
According to online reviews stats, 59% used online reviews to choose a legal representative or a medical professional.
Younger people (age 18-35) are a lot more likely to work with a professional based on online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83% Of Clients Do Not Trust Advertising
The conventional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust ads select to pay attention to clients' suggestions online.
Source: Statuslabs
15 Percent Of Consumers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15 percent of possible consumers won't even think about doing business with a company they can't discover viewpoints about.
Source: Statuslabs