Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Clients

24% of US buyers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks

61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars

Generally two-thirds of businesses have excellent and good scores. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

90 Percent Of Customers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

15% Of People Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15% of prospective clients won't even think about doing business with a business they can't find opinions about.

Source: Statuslabs

The Majority Of Consumers Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are surprisingly the more opinionated ones.

Source: Statista

30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews

Corresponding with your consumers builds their trust. Even something like reacting to their comments and reviews can make them feel appreciated.

As you might expect, clients who feel this way are more willing to spend more money with a business.

Source: Statuslabs

Most Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. In some cases a lower ranking really helps your overall rating.

According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Software Application Reviews Influence Over 98% Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

If They Were Asked, 77% Of Customers Would Undoubtedly Leave A Review

More than a 35% would do it to notify others about their customer encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally ads.

Source: Martech Zone

Only 6 Percent Of Consumers Do Not Trust Customer Reviews At All

According to consumer review data, a whopping 19 percent of consumers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

Consumers Could Invest 31% More With A Business That Has Fantastic Reviews

Take note of this fact. The more detailed other users explain your product and services, the more money you can charge and consumer review statistics reveal to us precisely just how much more.

Source: Martech Zone

60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and rating stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses actually make use of them.

Although we now understand why customer reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

Since They Want To Buy A Service Or An Item And Want To Get The Facts About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.

Users come because they have actually already formed a buying decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management statistics show a company's reputation does not affect just the customers. Potential employees also look at scores and take a look at reviews.

Source: Deloitte