88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management stats indicate a business's reputation does not impact just the consumers. Prospective team members also look at scores and read reviews.

Source: Deloitte

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing consumers see. Still, users pay attention to other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you offer them a good experience.

Source: Brightlocal

Most Best Selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to consumer rating statistics, conversion rates begin to reduce as rankings rise above 4.7.

Source: Spiegel Research Center

77% Of Customers Would Certainly Leave A Review If They Were Asked

More than a 35% would post a review to advise others about their client encounter and 24% would rather direct their review to the company itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270 Percent

User review stats show the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Clients

24% of US shoppers consider reviews as 'extremely influential'.

To illustrate the significance of online reviews and ratings, did you know that 81% of customers will pay more for a product with reviews and those very same consumers are also going to accept slower shipping times for such products.

Source: Turntonetworks

A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers well usually flourish, review sites help ensure of that.

Source: Statuslabs

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

Reviews Shared On Twitter Can Help Grow Revenues By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to buy a new vehicle and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider

Reviews have a huge impact on their decision when clients have to select a service provider.

Source: DemandGenReport

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Element

Data reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

Majority Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is one of numerous that illustrate the significance of online scores. Now that news of consumer fulfillment travels this fast, keeping your consumers pleased is more important than ever.

57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for services with a perfect five star ranking.

Source: Brightlocal

A Single Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do miracles in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal