Consumers Could Spend 31% More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users describe your product and services, the more cash you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

89% Of Clients Review A Businesses Reactions To Reviews

Not only do most clients read the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Clients Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, buying choices are made rapidly.

Online reviews are clearly persuasive, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses actually use them.

Although we now know why consumer reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive driver for users to devote more time on your website. According to online review data, individuals devote more than 5 times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

95% Of Dissatisfied Customers Will Return To A Business If A Business Manages To Resolve Issues Quickly And Efficiently

Clients don't expect you to be perfect. They do anticipate you to fix things when they go wrong. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers

60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and rating statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you want to purchase a new car and there are several models which fit your criteria. How do you select the best one for you? Well, you read online reviews.

With the help of other people, you quickly choose a model that works for you. That's how positive reviews transform consumers into consumers.

Source: Consumer Affairs

83% Of All Younger Customers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did give a review. Overall, businesses have asked 66% of all customers to give a review on their company.

Source: Brightlocal

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Website

Generally, 142 million customers visit Yelp every month. If you have not declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

73 Percent Of Customers Think Consumer Reviews Are More Vital Than Star And Number Scores

Online review statistics make it clear people aren't pleased with ratings alone.

Written reviews make the statistics appear more authentic which is what the potential clients are looking for. Nearly a third of consumers say written reviews are the only feature that makes them think the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

70 Percent Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. The majority of people check out much more reviews to get an idea of how business is really doing. Don't depend upon that statistic alone.

Source: Brightlocal

Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Overall two-thirds of businesses have excellent and exceptional ratings. Just 5% of businesses have a ranking below 3 stars.

Source: Brightlocal