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89% Of Consumers Like To Read Reviews Using Their Cell Phones
Be it through an app or a mobile web browser, most people prefer to read reviews on their cell phones.
Source: Statista
The Typical Review Length Has Gotten 65% Shorter Since 2010
These days reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
63.6% Of Consumers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the general appeal of a site can just go so far.
Source: Review Trackers
89% Of Clients Browse A Businesses Reactions To Reviews
Not only do most individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
Clients Might Invest 31 Percent More With A Business That Has Great Reviews
Focus on this statistic. The better other users describe your services or product, the more money you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
98% Of Yelp's Website Visitors Bought From A Business They Found On The Website
Generally, 142 million customers go to Yelp each month. If you have not declared your totally free Yelp business page, this is as good a time as any.
Source: RevLocal
53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews remain without a response. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
More youthful people understand the value of being informed. User-generated content has an indisputable influence on customers.
If businesses think of the power of consumer reviews over millennials, they will understand what they've been losing out on. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a company's reputation does not affect simply the consumers. Potential employees also take a look at rankings and take a look at reviews.
Source: Deloitte
90% Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people state about first impressions?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your site.
Source: Martech Zone
86% Of Consumers Would Think About Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they invest at your business. They will be prepared to share it if you provide them an excellent experience.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews World Wide
Google remains in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Reviews Shared On Twitter Can Help Grow Online Sales By 6.46%
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Overall two-thirds of businesses have excellent and awesome ratings. Only 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.
With the help of other people, you manage to choose one that works for you. That's how positive reviews convert customers into clients.
Source: Consumer Affairs
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You