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A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer a mind-blowing 44 percent boost.
Source: RevLocal
30% Of Clients Feel Favorable To A Company Which Responds To Online Reviews
Communicating with your consumers builds their trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you might expect, clients who feel this way are going to spend more cash with a business.
Source: Statuslabs
A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Income
Businesses that treat customers honorably typically succeed, review websites help make certain of that.
Source: Statuslabs
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Consumers expect to see some negative reviews.
Source: Capterra
People Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, purchasing choices are made quickly.
Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
89% Of Buyers Want To Read Reviews Using Their Cell Phones
Be it via an app or a mobile web browser, clients prefer to read reviews on their mobile devices.
Source: Statista
Only 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to client review data, a tremendous 19% of consumers always rely on online reviews and never ever a make a purchase without checking out reviews initially.
Source: Statista
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they read reviews 'always' or 'extremely frequently'.
Source: Trust You
53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of customer reviews stay without a reply. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are basically ads.
Source: Martech Zone
Favorable Reviews Encourage 68% Of Customers To Choose A Local Business
Considering that the large bulk of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
98% Of Yelp's Browsers Bought From A Business They Discovered On The Website
Usually, 142 million consumers go to Yelp every month. This is as excellent a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and ranking data show individuals value the opinion of peers more than any other content.
Source: Collective Bias
86 Percent Of Customers Would Think About Composing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a supplier. Online review trends show people choose to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who pay attention to the number of reviews is currently at 46 percent.
Source: Brightlocal