89% Of Consumers Browse A Companies Replies To Reviews

Not only do a lot of shoppers read the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out customer reviews, agree that it increases their buying confidence.

Companies utilize the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Generally two-thirds of companies have excellent and exceptional ratings. Just 5% of businesses have a rating below three stars.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Certainly Submit A Review

More than a 35% would do it to educate others about their consumer experience and 24% would probably direct their review to the business itself.

Over a 26% would want to give a review to assist other individuals with their choice making process.

Source: Podium

73% Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Scores

Online review statistics make it clear people aren't pleased with ratings alone.

Customer reviews make the statistics appear more genuine which is what the prospective consumers are looking for. Practically a 3rd of consumers state composed reviews are the only feature that makes them think the sites' reviews are pertinent and beneficial.

Source: Fan and Fuel

15 Percent Of Consumers Don't Trust Businesses Without Having Online Reviews

No trust means no interactions. 15 percent of potential consumers won't even consider working with a company they can't discover opinions about.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies in fact make use of them.

Although we now understand why client reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the producer says. The reason, makers' descriptions are basically ads.

Source: Martech Zone

Online Product Reviews About A Product Can Increase Its Conversion Rate By A Staggering 270%

User review statistics show the purchase likelihood for an item with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

71% Of Millennials Browse Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to select a medical professional or an attorney.

Young people (age 18-35) are even more likely to hire a professional based on online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

People Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Therefore, buying choices are made rapidly.

Online reviews are undoubtedly persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

83% Of All Young Customers Were Invited To Post A Review Recently

Of those invited, 80% of clients did leave a review. Overall, companies have actually asked 66% of all clients to give a review on their business.

Source: Brightlocal

91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review statistics position clients' reviews as the most credible source of recommendations. Online reviews usually bring the exact same weight as advice from family and friends.

Source: Brightlocal