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A Lone Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated material can do miracles in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% increase.
Source: RevLocal
73% Of Customers Believe Customer Reviews Are More Vital Than Star And Number Rankings
Online review data make it clear individuals aren't satisfied with ratings alone.
Client reviews make the statistics appear more genuine which is what the prospective customers are searching for. Almost a third of customers state written reviews are the only feature that makes them believe the sites' reviews are useful and relevant.
Source: Fan and Fuel
Google Represents 57.5 Percent Of All Reviews Across The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Only 6 Percent Of Customers Don't Rely On Client Reviews At All
According to consumer review stats, a whopping 19 percent of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
82% Of Consumers Check Out Review Websites Because They Wish To Buy A Service Or An Item And Want To Get The Facts About The Businesses Products And Services.
Users come because they have already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal
72 Percent Of Customers Won't Take Action Before They Read Some Reviews
Regardless of how appealing your marketing is, you still require client reviews. There's no skirting around it. Clients are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
If A Business Makes An Effort To Resolve Problems Quickly And Efficiently, 95% Of Disappointed Clients Will Return To A Company
Clients do not expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a company can do to solve a problem, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Consumers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Purchasing choices are made rapidly.
Online reviews are undoubtedly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
Over Half Of Consumers Aged 25 To 34 Wrote Reviews
According to Statista, the more youthful generations are purportedly the more vocal ones.
Source: Statista
83 Percent Of Customers Don't Rely On Advertising
The conventional channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements choose to pay attention to clients' suggestions online.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star ranking is the first thing consumers see. Still, users take note of other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of US customers.
Source: Statista
98% Of Yelp's Visitors Bought From A Business They Discovered On The Website
Usually, 142 million consumers go to Yelp each month. This is as great a time as any if you haven't declared your free Yelp business page.
Source: RevLocal
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
If They Were Asked, 77% Of Consumers Would Most Likely Post A Review
More than a 35% would do it to educate others about their consumer experience and 24% would rather direct their review to the company itself.
Over a 26% would be willing to give a review to help other people with their choice making process.
Source: Podium
77% Of Users Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs