86 Percent Of Consumers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you offer them an excellent experience.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews

Staying connected with your customers develops trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you may expect, customers who feel this way are ready to spend more cash with a company.

Source: Statuslabs

89% Of Customers Choose To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, most people choose to read reviews on their mobile devices.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also affect our purchasing decisions.

According to social reviews data, Facebook affects over half of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

Google Accounts For 57.5% Of All Reviews All Over The World

As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

61 Percent Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Overall two thirds of companies have exceptional and great scores. Just 5% of businesses have a rating listed below three stars.

Source: Brightlocal

Visitors Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done much faster. For that reason, purchasing decisions are made quickly.

Online reviews are obviously convincing, yet marketers haven't always come to appreciate the power of them.

Source: Martech Zone

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who take note of the number of reviews is presently at 46 percent.

Source: Brightlocal

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices

Data reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Reviews Shared On Twitter Can Help Increase Sales By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

82 Percent Of Consumers Check Out Review Sites Because They Want To Acquire A Service Or An Item And Want To Get The Truth About The Businesses Services And Products.

Users come due to the fact that they have already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and ranking data show individuals value the opinion of peers more than any other material.

Source: Collective Bias